When I called recently to check on my order, someone answered the phone, and when I asked for Jim, he put me on hold, but then came back on the phone and asked if I could call back, as Jim was busy - the "steel truck" had just arrived. When I called back later that day, Jim was busy again - installing the new phone system in the shop. When I did talk to Jim the next week, he was in the shop, but he's using a headset with a noise-canceling microphone. While we were talking someone in the shop dropped a piece of steel, and he asked if I could hear it, but there was just a faint background noise. My order for a front bumper and sliders was placed December 1st - the bumper is done, and the sliders had just gone to the powder coater, so my order will likely ship this week. So, from ordering to shipping almost 2 months, but that includes the presumed rush of orders before the price increases, and the holiday season.usmc xterra said:Jim has a new answering system and two new people in the shop
I ordered my sliders on Dec. 1, too. I called Jim today, and he said that they should be back from the powdercoaters, and shipping out this week.dpatton said:My order for a front bumper and sliders was placed December 1st - the bumper is done, and the sliders had just gone to the powder coater, so my order will likely ship this week. So, from ordering to shipping almost 2 months, but that includes the presumed rush of orders before the price increases, and the holiday season.