[cornick]

Rules for Dealership stickies:

1) There is NO dealership bashing. Any bashing posts will be deleted and there are NO exceptions.
2) Stay on course with the format below.
3) If you have questions regarding further detail send the poster a PM.
4) Keep the information as factual as possible.
5) Do not exaggerate on what occurred.

Name of dealership:
Why you brought it in for service/repair:
What happened while you were at the dealership:
Would you go back for future service:
Would you recommend this dealership to your mother:

EXAMPLE 1:
Name of dealership: Nissan of Cornickville
Why you brought it in for service/repair: Check Engine light was on.
What happened while you were at the dealership: Mechanic said I abused my vehicle by taking it into the woods and using it as an SUV. The Check Engine was on due to a branch through the engine. Said it would not be covered under warranty.
Would you go back for future service: No
Would you recommend this dealership to your mother: No

Example 2:
Name of dealership: Nissan of Cornickville
Why you brought it in for service/repair: Weird noise coming from back right wheel well.
What happened while you were at the dealership: Mechanic said that the rear leaf leaf spring was defective and will be replaced under warranty.
Would you go back for future service: Yes
Would you recommend this dealership to your mother: Yes

 

[Yeller_X]

Name of dealership: Team Nissan of Marieta
Why you brought it in for service/repair: Clutch was slipping like hell
What happened while you were at the dealership: Service Manager said that a clutch was a normal wear item and would not be replaced under warranty. I had 26000 miles, 85 % highway.
Would you go back for future service: Would you? I really can't answer this based on my experience, but a couple of people at work have told me horrible stories about Team Nissan of Marietta and I'll have to say a big no I would not go back even to get a NSB worked on.
Would you recommend this dealership to your mother: No.

 

[willgr1]

Name of dealership: Jones Junction Nissan, Fallston MD
Why you brought it in for service/repair: Brough in to service to have the paint looked at because of developing rust spots and for TSB for engine belt squeal.
What happened while you were at the dealership: Service Manager blew me off, had to come back with my father who knows the owner to get them to do something, and they still didn't fix the problem, nor did they do the TSB.
Would you go back for future service: No
Would you recommend this dealership to your mother: To buy a car, maybe, but not for service.

 

[npgtech]

Name of dealership: Stewart Nissan, Fayetteville, North Carolina
Why you brought it in for service/repair: SES Light
What happened while you were at the dealership: Dealer did the TSB for the emissions, but did not change out the canister so SES light came back on a week later.
Would you go back for future service: Yes (only dealer within 30 miles)
Would you recommend this dealership to your mother: No

 

[hokiexterra22]

Name of dealership: Nissan of Frederick
Why you brought it in for service/repair: Passenger side rear seat back fell off (the fold flat version)
What happened while you were at the dealership: This was right after i bought it. They where very enthusiastic about fixing it. They wanted to make me happy. It was great. It happened twice and they replaced the whole seat back frame the second time to make sure it was right and apologized for the inconvenience!
Would you go back for future service: I wouldn't think twice. They are awesome. My family has bought 2 vehicles from them and my dad is looking at a Pathfinder right now. They always, always help us.
Would you recommend this dealership to your mother: YES! They people there are awesome. They have a sweet 350Z there also thats worth checking out if nothing else.

 

[378]

Name of dealership: Royal Nissan (Roswell GA)
Why you brought it in for service/repair: Oil change/possible replacement of cam bolts
What happened while you were at the dealership: Brought my own oil, had them do labor and provide filter. Done for reasonable price, I think about $16. Refused to do anything about cam bolts without jumping thru too many hoops. Ended up buying them on this forum and had them installed when alignment done.
Would you go back for future service: Yes, if warranty work, or oil change.
Would you recommend this dealership to your mother: No (Based more on sale than service)

Name of dealership: Royal Nissan (Roswell GA)
Why you brought it in for service/repair: SES Light on, failed emissions test, fuel guage not functioning
What happened while you were at the dealership: Replaced Fuel Sensor Unit at no charge (Under Goodwill: not under recall) No hassle
Would you go back for future service: Yes
Would you recommend this dealership to your mother: Yes

 

[FF9]

Name of dealership: Porter Nissan (Newark DE)
Why you brought it in for service/repair: SES, VDC Off, SLIP light issue
What happened while you were at the dealership: Service was excellent, service adviser was very helpful. Purchased my Xterra from this dealership. Sale was excellent as well.
Would you go back for future service: Yes
Would you recommend this dealership to your mother: Yes

 

[whooda]

Name of dealership: Sandy Sansing Nissan
Why you brought it in for service/repair: leaking seal on transfercase
What happened while you were at the dealership: They were very helpful and even offered a loaner car after 24hours since they did not have the right parts to fix it.
Would you go back for future service: yes
Would you recommend this dealership to your mother: yes

 

[thisisntpavlos]

Name of dealership: Coggin Nissan at the Avenues
Why you brought it in for service/repair: rear shocks leaking
What happened while you were at the dealership:said they were defective and they replaced under warranty
Would you go back for future service: Yes
Would you recommend this dealership to your mother: Yes

 

[xterrock]

Name of dealership: Maroone Nissan of Kendall; FL
Why you brought it in for service/repair: engine belt squeal- warranty
What happened while you were at the dealership: No hassles over mods. Fixed under warranty several times.
Would you go back for future service: Yes
Would you recommend this dealership to your mother: Yes


Name of dealership: Bill Seidle's Nissan; Miami, FL
Why you brought it in for service/repair: engine belt squeal- warranty
What happened while you were at the dealership: Was told that due to my SL and BL, the entire warranty bumper to bumper was no longer valid even though I had under 5,000 miles on the odometer.
Would you go back for future service: NO
Would you recommend this dealership to your mother: NO


Name of dealership: Maroone Nissan of Miami; FL
Why you brought it in for service/repair: faulty horn- warranty
What happened while you were at the dealership: Crushed upper edge of driver's door by lowering a car lift on it.
Would you go back for future service: NO
Would you recommend this dealership to your mother: NO

 

[legit]

Name of dealership: Courtesy Nissan of Tampa
Why you brought it in for service/repair: 3750 mi svc / oil change
What happened while you were at the dealership: I asked the service writer prior to making the appt if they would install a K&N oil filter. I was told yes. I asked if they had Mobil 1 available & was told no, but they would use it if I provided it. When I arrived at the dealership, I confirmed with the service writer that I had my own oil & filter and pointed to the box on the passenger seat. When I picked up the X, my invoice noted I had provided oil & filter. I was only billed for labor. When I got home, I noticed oil dripping. The mechanic had not pulled the skids & there was oil everywhere. He had also installed a Nissan filter instead of my K&N. I called the dealer & spoke with the general manager. He stated that it was against policy to install aftermarket filters. He advised that I could return to the dealership & they would refund the labor charge. I returned the next day for a refund & asked what happened to my filter. The service manager found the filter & returned it. He said the mechanic had completed the work before being informed I had my own oil & filter. When I asked for my oil, he then stated the mechanic had used it, but not the filter. The service manager also alleged using a K&N filter would void my warranty.
Would you go back for future service: No
Would you recommend this dealership to your mother: No

 

[DC Smoke]

Name of dealership: Passport Nissan of Alexandria
Why you brought it in for service/repair: stuck in 4Lo, wheel alignment, new tires
What happened while you were at the dealership: Fixed gear actuator quickly, but installed wrong tires - hassled me for the right ones. Nice dealership, good prices, but rude staff.
Would you go back for future service: Yes, because of convenience
Would you recommend this dealership to your mother: Maybe.

 

[MJohns63]

Name of dealership: Nissan of Chantilly, (NoVa)
Why you brought it in for service/repair: Transmission
What happened while you were at the dealership: Complete trans failure on my 09 SE 4x4 at 7900 miles. Brought to dealer on Sunday afternoon. Handed keys to a G35 rental, no questions asked. Waited for new unit & install less then two weeks, vehicle returned perfect. No questions, no excuses, and no charge whatsoever.
Would you go back for future service: They have my business. Period.
Would you recommend this dealership to your mother: I'd let her work there.

 

[silverflash]

Name of dealership: Michael Jordan Nissan of Durham
Why you brought it in for service/repair: spark plug change out
What happened while you were at the dealership: performed plug change in 40 minutes. yes 40 minutes. stated i needed expensive fluid flushes when i did not. tried scaring me into them. i suspected that they did not change the plugs as the book states this is a 2-3 hour job. With the attempt to sell me unneeded services, I questioned the spark plug change though found out they did replace them all in 40 minutes. Kudos to the mechanic. Not so much to the service writer who tried scaring me into the tranny flush.

Would you go back for future service: yes Only if they acknowledged that they were trying to scam me which they will not.
Would you recommend this dealership to your mother: no

 

[silverflash]

Name of dealership: Leith Nissan of Apex
Why you brought it in for service/repair: coolant system flush- in past various other under warranty things.
What happened while you were at the dealership: flushed the system and installed the OEM hoses I brought free of charge. They have always treated me right and treat me with respect- even though I bought from MJN in durham and not them. They did try to sell unneeded services in the very beginning of my relationship with them but they soon realized I knew better so backpedaled and stopped trying to insult my intelligence.

Would you go back for future service: Yes, just let them know you know what you are doing with your truck.
Would you recommend this dealership to your mother: Yes

 

[laxplyr85]

Name of dealership: Sutherlin Nissan Buford, GA
Why you brought it in for service/repair: Oilchanges, rotate and road force my duratracs.
What happened while you were at the dealership: took care of everything. nice lounge with computers and wifi.
Would you go back for future service: yes. 10/10. they wont be happy until you are and never try to overcharge. Prices are better than any stealerships i've come across.

 

[marksmatter]

Name of dealership: Nissan of Union City, GA
Why you brought it in for service/repair: Intermittent engine rattle under load between 2,000 and 3,000 RPM - especially on hills, and normally at the higher end of that RPM range when preparing to shift to next higher gear.
What happened while you were at the dealership: Went for test drive with technician, but unable to duplicate. Technician basically said I probably did not know how to drive a stick and likely just had too high a gear selected (this is my 3rd MT vehicle, and I also drove MT fuel trucks in college). He refused to check with Nissan Technical to see if it could be the VIAS vibration issue, or to inspect the vehicle further. Proceeded to tell me that my warranty would be voided in its entirety if I modified my truck in any way. I told him to get out of my truck and drove off the lot.
Would you go back for future service: Absolutely not
Would you recommend this dealership to your mother: Absolutely not

 

[soldier92r]

Name of dealership: Lokey Nissan Clearwater FL
Why you brought it in for service/repair: Basic oil change, tire rotation, TPMS on
What happened while you were at the dealership: Service guys already know my name, mechanics know my truck and always compliment me about how good looking it is, My oil change is allways FREE because i purchase the X at that dealership, get a free car wash and free donaghts, NO CHARGE for TPMS reset,
Would you go back for future service: Yes
Would you recommend this dealership to your mother: Yes

NOTES: My service expirience is being excellent so far, my buying expirience was just like any other dealership they want your money (bussiness).