Calmini has Lost my Business

3489 Views 9 Replies 6 Participants Last post by Old Navy, Feb 28, 2020

ericyoung

Discussion Starter · Feb 27, 2020

I ordered a a set of ubolts on the 11th. Told that they were in stock. Called them back last week and was told it would ship Friday. Called back Monday and they said they were waiting on buts for the ubolts and would ship Wednesday. Called back today to cancel my order and the sales guy was very rude. He kept interrupting me. Told him I was not planning to do business with them again. I was told that they didn't care because they had plenty of business. Anyway, I wanted to share that with you guys. If they have plenty of business then they don't need yours either, right?

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Mr. Bills

· #2 · Feb 27, 2020

For many years Calmini has had a reputation for unreasonable delay, belligerent customer service, and gamesmanship with refunds. I am surprised they are still in business.

Sorry you are finding out the hard way.

As far as your u-bolts are concerned, any spring shop can make up a set for you with the correct length. Usually inexpensive with little wait. Look up truck springs in the yellow pages for your area.

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Mr. Bills

· #8 · Feb 28, 2020

Here is a link for the court docket for that case:

https://odyprodportal.kern.courts.c...Detail?eid=lM9-FeGzDO4Bk2G-tuFOBA2&tabIndex=3

And an excerpt from the BBB listing for Calmini:

BBB files indicate that this business has a pattern of complaints concerning online orders. Specifically, customer complaints allege consumers are having issues with delivery of purchased items. When consumers place an order the company will process payment immediately. After that consumers indicate they experience delays in delivery of ordered items. They will contact the company regarding this issue and company will provide extensions of when to expect the items to ship. Consumers wait but do not receive items resulting in them requesting a refund from the company. Some consumers have indicated the company will promise to provide a refund but they are also experiencing delays receiving their refunds. Other consumers have indicated they have not received a refund or response from the company.

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