Second Generation Nissan Xterra Forums (2005+) - Reply to Topic
Thread: Problems w/Xterra Performance & DepHep Reply to Thread
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  Topic Review (Newest First)
07-05-2019 01:54 PM
Tyler Coc I've had similar experiences, see this thread: https://www.thenewx.org/forum/72-nis...e-my-lift.html
07-04-2019 06:25 PM
hurley842002
Quote:
Originally Posted by kolsky View Post
totally agree!!! and happy 4th of july!


You as well buddy, I happen to be in CA right now to enjoy the 4th!


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07-04-2019 04:24 PM
kolsky
Quote:
Originally Posted by hurley842002 View Post
...so to say Steven should be on the hook for the cost is wrong...
totally agree!!! and happy 4th of july!
07-04-2019 12:53 PM
hurley842002
Quote:
Originally Posted by kolsky View Post
it's all cool and it came out great in the end... i think dealing with the public can be a fun or frustrating deal, it depends on everyone's attitude. steven at nisstec was very polite and accommodating. of course these days, your milage may vary... drastically.


My post wasn't a negative jab at you, I was just trying to explain that the powder coat cancelation was at your request, because of deadline issues on your end, so to say Steven should be on the hook for the cost is wrong. I get that Nisstec has screwed people over, allegedly Steven specifically, but in order to keep complaints valid, they have to be accurate.


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07-04-2019 03:49 AM
kolsky
Quote:
Originally Posted by hurley842002 View Post
The purchaser canceled the powder coating because it didn't meet HIS deadline...
it's all cool and it came out great in the end... i think dealing with the public can be a fun or frustrating deal, it depends on everyone's attitude. steven at nisstec was very polite and accommodating. of course these days, your milage may vary... drastically.
07-04-2019 02:44 AM
hurley842002
Quote:
Originally Posted by General_Tarfun View Post
IMO Steven should have paid for your local powder coating to make up for the failure of his company to complete your order.


The purchaser canceled the powder coating because it didn't meet HIS deadline, after already completing the purchase, how is that Steven's issue? Hate the guy for whatever legit reason you have, but manufactured outrage does nothing for anyone.


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07-03-2019 10:48 PM
WhitePro4 Ok, I purchased Hepís rack under satisfactory conditions (to me) and will post a new thread.
07-02-2019 06:37 PM
kolsky just got done powder coating and installing the hep's rack... had to get it dirty!
06-27-2019 08:29 PM
WhitePro4
Quote:
Originally Posted by kolsky View Post
after reading this negative reviews, i thought i was in for it... so i took a different approach since i ordered my rack on may 1, 2019. i have a trip planned and needed it and sliders for the adventure. white knuckle came through in 6 weeks and nisstec took about the same time. i called steven and gave him the heads up that i needed it by a certain date... he informed me that the powder coating process would make it late for delivery to my home so we opted for a bare metal shipment. he credited me the $149 and i just returned from a local powder coating specialist who charged me $120. steven was extremely helpful, caring and professional during the process. that's my experience.
Now at a crossroads...which route do I take?? Maybe the ticket is order a bare metal dephep basket. I can powder coat it locally, worth considering.
06-27-2019 08:29 PM
General_Tarfun
Quote:
Originally Posted by kolsky View Post
after reading this negative reviews, i thought i was in for it... so i took a different approach since i ordered my rack on may 1, 2019. i have a trip planned and needed it and sliders for the adventure. white knuckle came through in 6 weeks and nisstec took about the same time. i called steven and gave him the heads up that i needed it by a certain date... he informed me that the powder coating process would make it late for delivery to my home so we opted for a bare metal shipment. he credited me the $149 and i just returned from a local powder coating specialist who charged me $120. steven was extremely helpful, caring and professional during the process. that's my experience.
IMO Steven should have paid for your local powder coating to make up for the failure of his company to complete your order.
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