As I posted a while back I bought a used 2015 Murano back in July. When I purchased the car I was told both the front and rear brakes had been replaced on the car before they put it out for sale. I bought it with 54,000 miles on it
Fast forward 10,000 miles and I began getting all sorts of horrible noise from the rear brakes. I had not had time on a day the weather was not rainy or freezing to take the wheels off and look at the brakes myself so I stopped by a local tire shop that offers free brake inspections while I was running errands to see what the issue was. They told me the rear pads were almost completely gone and what was left was digging into the brake rotor. Of course they offered to do it for $250.
Parked the car at home and drove the Xterra till the weather was nice enough to get the Murano outside and take it apart to see what the deal was since the brakes were supposedly only on there for 6 months.
The car was originally from Michigan so I had to bring out the BFH to break the rotors free.
The rotors were definitely not able to be resurfaced, pads had worn them down quite a bit.
Picked up the pads after I popped them out and found the squealer bars on both sides appeared to have been tampered with! One side was either snapped or cut off. The other looked like it had tool marks on it from bending it away from the rotor.
I bought the car from a dealership that was part of a large local reputable chain, not some shady used car lot on the side of the road so I was very surprised to find that they not been replaced. I knew they had at least replaced the front pads, I had to take them apart and add a little grease as the fronts were squeaking a little last November.
Went out and bought all new rotors and pads for it so I could put the car back together.
Called the dealership this morning. They confirmed they showed oil change, battery terminal cleaning and front and rear brakes were done. I informed them the rears had not been done and that the squealer bars appeared to have been tampered with. I was told the service manager would call me. Iím not looking for them to reimburse me for the parts or anything, just wanted them to know they may have an issue with a technician not doing the work they claim they are doing. Pretty sure they have closed for the day now, no one called me.
Anyone ever seen anything like this before?
Posting here as the folks on the Murano forum I joined donít seem to work on their own cars that much.