Community Support Team Administrators
Join Date: Apr 2012
Location: Toronto, ON, Canada
We Are Moving!
Dear The NewX Community Members,
Over the past year, there have been updates to your community environment that have introduced challenges in usability and performance. We sincerely apologize if you have been negatively impacted. Efforts to improve the technology, user interface and site performance has revealed weaknesses in the platform and outdated software on the site. Once we started looking at how to address these issues, it became clear that we needed to determine how to fix the underlying problems.
We needed to improve user experience, site speed, and overall performance, all while providing a secure environment for you to interact with your community. For the past few months, we have been actively seeking a resolution to these issues.
We are excited to announce that we are upgrading your site!! We have been working with a design and product development team that has enhanced Xenforo software to provide a modern and much better-performing platform. Our goal is to deliver an experience that better fits the current and growing long term needs of your community.
The new platform is designed for efficiency, stability, and to be user-friendly across all devices, including mobile. More time can be spent engaging, sharing, and contributing to your favorite community no matter where you are!
This is just the first stage of the new platform and we look forward to hearing your feedback as we make regular and timely improvements.
Thank you for all your support!
~ Community Support